Online Scheduling & Location French With Elodie uses an online booking system to schedule all lessons. Through this system, students will receive email and text reminders prior to their lessons. Lessons and workshops are conducted either online or in our office at our Alexandria, VA location. For corporate clients, we teach at their location in the DC area so we are very flexible.
Working Books For all beginner and intermediate lessons, students will be required to purchase a working book prior to starting the class. French With Elodie will provide the information for purchasing the book (print or online) at the time of registration. Payment French With Elodie proposes several group and private lessons based on four 60 minutes sessions four times per month. Payment for the four sessions must be made in full on the first day of the month upon receipt of an invoice. We accept payment by PayPal (friends & family option), Venmo, or by check. If payment is made by check, please make it to “All Things French LLC”. A fine of $30 will be charged for bounced checks. Payment for movie and/or book club workshops must be made at registration.
Withdrawals & Refunds Refunds for withdrawal from group or private courses before a monthly session starts must be requested 7 business days prior to the first day of class. Once a monthly class is started, it cannot be refunded. Request must be sent by email to elodievguillon@gmail.com. Absence from class does not constitute a notice of withdrawal. If a student decides to stop lessons with French With Elodie, 30 days notice is required.
Private Lessons If a student wishes to reschedule a class, we request 24 hours notice. Students will be allowed to reschedule their class based on teacher availability within that same month. If the student is unable to find a suitable time to reschedule the class within that same month, the class will be forfeited. If a student cancels a class with less than 24 hours notice, the class will be forfeited automatically.
Group Lessons If a student within a group class is not able to attend a lesson, we request 24 hours notice. Students will be allowed to do a make-up private lesson at the $75 rate within the same month based on teacher availability or the student is welcome to join a group conversation class at the $50 price. If the student is unable to find a suitable time to reschedule a lesson within that same month, the class will be forfeited. If a student within a group class cancels a class with less than 24 hours, the class will be forfeited automatically.
Course Cancellations French With Elodie reserves the right to cancel classes and workshops. Courses are typically cancelled due to insufficient enrollment. If your course is cancelled, you will be noticed by email and given the option to transfer to a private lesson, or to be fully refunded. French With Elodie also reserves the right to cancel classes and workshops in the event of severe weather conditions or teacher’s sickness. In that case, make-up classes will be scheduled and arranged with the students.
